Privacy notice.

Last updated 1 November 2026

This notice explains how Advantage Kare Ltd ("we", "us") collects and uses personal information, in line with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

Who we are

Advantage Kare Ltd provides supported living, domiciliary care, outreach and staffing solutions in West Sussex and the surrounding areas. We are the controller of the personal information described in this notice. You can contact us about privacy at info@advantagekare.co.uk or on 07901 834740.

Information we collect

• Enquiries. Your name, organisation, contact details and anything you tell us in your message.
• People we support. Information needed to plan and provide care and support, which may include health information, shared with us by you, your family or professionals involved in your care.
• Job applicants and staff. Contact details, employment history, references, identity and right to work documents, training records, criminal records checks where the role requires them, and for nurses their professional registration.
• Care providers and commissioners. Contact details of the people we work with and details of the services we provide.

How we use it

• To reply to enquiries and arrange care, support or staffing.
• To provide safe, person centred care and support.
• To assess applications, carry out pre employment checks and employ staff.
• To meet our legal obligations, including safeguarding and right to work.
• To keep proper business records.

Our lawful bases

We rely on taking steps to enter into, or perform, a contract; complying with our legal obligations; and our legitimate interests in running a safe, well organised service. Where we use health information or criminal records information, we do so only where the law allows, for example for health or social care purposes, employment and safeguarding, with appropriate safeguards in place.

Who we share it with

• Professionals involved in a person's care, where this is needed and lawful.
• Care providers where our staff work, limited to what they need.
• The Disclosure and Barring Service, referees and professional bodies, for staff checks.
• Service providers who help us run the business, such as our website host, email and payroll providers, under contract.
• Authorities where the law requires it.

We do not sell personal information.

Website forms

When you send a form on this website, the details you enter are processed by our website host, Netlify, so that they can be passed to us. Netlify may process data outside the UK, with safeguards in place. We use the details only to reply to you.

How long we keep it

We keep personal information only for as long as we need it for the purposes above, or as long as the law requires.

Your rights

You can ask for a copy of your information, ask us to correct it, delete it or restrict how we use it, object to some uses and ask for it to be transferred. To make a request, email info@advantagekare.co.uk.

Complaints

If you are unhappy with how we have used your information, please contact us first. You can also complain to the Information Commissioner's Office at ico.org.uk or on 0303 123 1113.

Changes to this notice

We may update this notice. The current version will always be on this page. See also our cookie notice.